SEP is a globally recognised manufacturer and distributor, of high-quality sealing solutions and precision-engineered components. With deep expertise in materials and design, we support OEMs and end users across Aerospace, Defence, Petrochemical, Nuclear and Pharmaceutical industries.

Our partnership with Think Worldwide has been integral to the efficiency of our operations. As our end-to-end logistics provider, they manage our domestic and international deliveries with care and reliability. From UK supply to global export, they handle everything—including tracking and updates—allowing us to monitor shipments seamlessly and keep our customers informed.

Having worked with Think Worldwide over the years, we returned to them two years ago, recognising the value of their service and the strength of our working relationship. Their team—including Lloyd FitzGerald, Matt Chamberlain, and our dedicated account manager Duane Read—delivers consistently professional, responsive support. Any time an issue arises, they’re proactive in involving us early, helping us maintain transparency with our customers to resolve matters swiftly.

We value our partnership with Think Worldwide. Their reliable service and logistical expertise help us operate confidently across global markets.

John Tabb | Assistant Sales Office Manager | Specialised Engineering Products Ltd

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DLM are industry leaders and specialists in the design, manufacture, repair and calibration of load cells, load monitoring and cable working equipment for the offshore, renewable energy, marine, sub-sea cable and lifting and rigging industries.

As a UK-based manufacturer, we rely on agile, responsive logistics solutions to meet the demands of our customers both in the UK and internationally.

Think Worldwide has been a key partner for us since 2018. They act as our dedicated freight forwarding team, managing the import and export of our shipments, handling everything from customs clearance to VAT support. Whether we’re importing specialist equipment or exporting large tensile links, we know we can rely on them to get the job done.

What sets Think Worldwide apart is their professional service. Matt Chamberlain is our key contact; he is very responsive and extremely helpful. Ann-Marie provides seamless support with follow-up and coordination and Lloyd, Duane and the rest of the team are equally exceptional. They’re always ready to assist, even at short notice or outside regular hours, and their flexibility with last-minute solutions makes them an invaluable extension of our own team.

We initially chose Think Worldwide for their competitive pricing, but it’s their outstanding service that’s kept us together. They’ve built a genuine rapport with our team, and we know that level of connection and support simply wouldn’t be replicated elsewhere.

Nick Fayle | QHSE Operations Manager | Dynamic Load Monitoring (UK) Ltd

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Kutchenhaus South Central Group (SCG) specialises in bespoke German made kitchens, and living solutions, alongside our sister company Turnwell Traditional Kitchens, also providing bespoke, handmade, solid wood kitchens and living solutions. Our brands stand for quality, value, and inspiring design—and we’re proud to be among the top performing showrooms in the UK.

Since partnering with Think Worldwide, their team—led by Lloyd , with support from Neil, James, Matt, Ann-Marie, Lee and Duane —has gone above and beyond. Whether it’s managing tight turnarounds, coordinating complex logistics, or accommodating last-minute changes, Think Worldwide has proven to be a reliable and flexible partner.

Their support extends beyond flexible storage solutions, but also the delivery of white goods from our UK-based suppliers. Their meticulous approach—checking paperwork, confirming receipt, and ensuring every item is correctly labelled and matched to the right project—gives us complete confidence in their process.

They’re not just a supplier; they’re a strategic partner who understands the needs of our customers and helps us meet them with precision and care.

We’re grateful for their continued support and wouldn’t hesitate to recommend Think Worldwide Ltd to any business looking for a logistics and storage partner that truly delivers consistently to a high standard.

Ross Lobacz | Operations Manager | Kutchenhaus South Central Group (SCG) and Turnwell Traditional Kitchens

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Lloyd FitzGerald is the Managing Director of Think Worldwide Ltd, a logistics brokerage recognised for its outstanding service, resourcefulness and agility. With over three decades of experience in the industry, Lloyd has built a career defined by initiative, commercial insight, and a deep commitment to customer care.

Lloyd’s journey began at TNT, where a well-timed follow-up call secured him a role that would shape his professional foundation. TNT’s rigorous training programme instilled a strong understanding of sales and operational discipline.

From TNT, he moved through roles at United Carriers, Business Post (FedEx’s global partner), and Premier Shipping and Packing, where he successfully launched their courier division. Each role deepened his understanding of the logistics landscape and reinforced the importance of trust, transparency, and customer care.

In 2007, Lloyd founded Think Worldwide Ltd with a clear vision: to build a company where service comes first and relationships are built on trust. Starting with a single van and a borrowed desk, he grew the business organically through referrals and repeat clients—proof that reliability and attentiveness still matter in this fast-paced, technology-led market.

As a logistics brokerage, Think Worldwide is not tied to any single supplier. Under Lloyd’s leadership, the company selects the most effective delivery solutions for each shipment, offering tailored support across same-day services, international shipments, customs clearance, as well as offering expertise in dangerous goods.  In recent years, Think Worldwide has expanded into warehousing and scalable fulfilment solutions.

Lloyd leads with a hands-on, principled approach. Customers value the consistency of service, the clarity of communication, and the responsiveness that defines every interaction. They also recognise the agility and resourcefulness that set Think Worldwide apart—whether navigating last-minute challenges or finding creative solutions to complex delivery requirements. Lloyd has cultivated a business where customers feel supported, informed, and in control—often describing Think Worldwide as an extension of their own team.

Lloyd is deeply proud of the team he’s built around him—professionals who share his commitment to service and bring the same energy, care, and attention to every client interaction. Their dedication reflects the culture he’s worked hard to create: one where people take ownership, solve problems collaboratively, and consistently go above and beyond.

Today, Lloyd continues to guide Think Worldwide’s steady growth, building long-term partnerships and delivering confidence with every shipment.

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Since joining Think Worldwide in 2017, James Foti has become a cornerstone of the company’s kitchen logistics operations, serving as Key Account Manager for some of the UK’s most respected kitchen retailers. With eight years of experience and an instinct for problem-solving, James ensures that every shipment—from appliances to spare parts—arrives on time, intact, and ready for installation.

James oversees key relationships with customers including Kutchenhaus South Central Group and Turnwell Traditional Kitchens. These are high-value kitchen consignments that require specialist coordination, secure storage, and meticulous handling. He is the trusted point of contact when challenges arise—resolving issues with speed and efficiency.

Known for his early starts and hands-on approach, James doesn’t just manage logistics—he actively supports the warehouse team, assists with admin and customer communications, and keeps operations moving smoothly. Like the rest of the team, his remit extends beyond his core accounts; he regularly pitches in wherever needed, including helping process and dispatch MX5 Parts shipments from Portsmouth to destinations across Europe and beyond.

Before joining Think Worldwide, James studied sports at the University of Winchester and worked with a football coaching business.

James’s reliability, responsiveness, and calm under pressure make him a trusted partner to customers and colleagues alike. James is never far from a solution—reachable, reliable, and ready to act, he brings a rare blend of operational grit and customer-first thinking to every job. He exemplifies Think Worldwide’s commitment to precision, teamwork, and putting the customer first.

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Lee Anthony joined Think Worldwide in 2012, fresh from college and eager to learn. Over the past 13 years, he’s become a trusted and versatile member of the operations team—known for his reliability, sharp eye for detail, and ability to stay composed when the pace picks up.

As Dispatch Manager, Lee plays a central role in ensuring operational excellence across customer service, shipment coordination, and warehouse support. A key point of contact throughout the dispatch process, he manages inbound enquiries, books domestic and international shipments, and oversees each job from quote to delivery with precision and care. He pairs responsiveness with meticulous attention to detail, ensuring nothing slips through the cracks.

Lee thrives in a close-knit team built on flexibility and shared responsibility. “Everyone pitches in—there’s no rigid job description. We pull together and make it work,” he says. Whether quoting jobs, coordinating shipments, or lending a hand at Think Worldwide’s new 11,000-square-foot warehouse at Charlcroft Business Park, Lee is always ready to step in wherever he’s needed. For him, Think Worldwide is more than a workplace: it’s a place where every day brings something new, and where people genuinely enjoy showing up.

Outside of work, Lee’s world revolves around his young family. With two children—aged four and one—life is lively, unpredictable, and full of joy. Mornings start early, weekends stay busy, and quiet moments are rare, but he embraces the pace with the same energy and commitment he brings to Think Worldwide. From shipments to school runs, Lee’s knack for keeping things moving is always in play.

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Driven, adaptable, and deeply committed to relationships, Duane Read has built a career defined by connection and resilience.

Originally set on becoming a professional footballer, Duane spent three formative years in a youth team before shifting his focus to sales. He began his commercial career in photocopier sales, quickly proving his ability to connect with customers and deliver results. When industry changes reshaped the landscape, he pivoted into parcel carriage, joining Business Post where he spent a decade building his reputation and forging lasting connections.

Today, Duane is the trusted face of Think Worldwide, spending his days visiting new prospects and long-standing clients, handling quotes, resolving issues, and anticipating customer needs. He’s known for going the extra mile—proactive, responsive, and quick to resolve issues before they escalate. With deep industry knowledge and a wide network of contacts, Duane balances the roles of hunter and gatherer—bringing in new business while nurturing existing relationships with care and consistency.

Duane speaks highly of the culture at Think Worldwide:

“The team here is genuinely great. Everyone brings real strength in their own role, and together we work incredibly well as a unit.

Lloyd is a testament to that—he sets the tone for how we operate. We have regular get-togethers throughout the year, and there’s a shared commitment to going the extra mile. If something needs doing after hours, we stay and get it done. But Lloyd also ensures there’s balance: when we can finish early, we do. And when mistakes happen, we own them, learn from them, and keep moving forward. It’s a great team.”

Duane knows that customer turnover is inevitable, but he’s proud that Think Worldwide hasn’t lost clients due to service—a testament to the team’s commitment and his own philosophy of staying close to clients and always delivering.

Outside of work, Duane is a competitive freshwater angler, spending most Sundays match fishing against other enthusiasts. He’s also a keen dog walker, and with three grown children living across the globe, family remains central to his life.

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Neil Cowdrey joined Think Worldwide in 2024 and quickly proved himself as a steady, trusted presence in the warehouse team. With a meticulous eye for detail and a deep respect for the high-value goods we handle, he oversees the flow of inventory—ensuring everything that comes in is carefully checked, securely stored, and ready for fitters to collect when needed. From organising stock to coordinating transfers between sites, Neil’s role is hands-on, fast-paced, and critical to maintaining our operational integrity.

He’s responsible for handling Dangerous Goods, including battery shipments, and played a key role in our recent warehouse expansion. Whether the pace surges or settles, Neil brings consistency, care, and a collaborative spirit to every shift. “I love it,” he says. “It’s the best job I’ve ever had. Everyone gets stuck in.”

Before joining Think Worldwide, Neil ran his own airport chauffeur business and spent 26 years in the taxi trade. In 2020, he transitioned to the warehousing and storage industry. The move to Think Worldwide offered a welcome change of pace—more balance, more teamwork, and a family-run ethos that suits him perfectly.

Outside of work, Neil is a passionate cook who spends most weekends in the kitchen. Known for his inventive flair and generous hospitality, he’s long since graduated from cookbooks and now creates dishes from instinct and imagination. One standout? Pork fillet on a bed of rhubarb—a Jamie Oliver-inspired favourite that’s become a signature. It’s the same instinctive precision and pride he brings to the warehouse.

Neil’s blend of reliability, enthusiasm, and creativity makes him a valued part of the Think Worldwide team.

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Matt Chamberlain joined Think Worldwide in 2008, just as the business began to scale. Working closely with Lloyd, he played a key role in shaping the company’s logistics capabilities into a core strength.

Today, Matt leads on complex international shipments, managing high-value consignments and key customer relationships—including DLM and DTC—with dedication, speed, and integrity.

His expertise lies in navigating the intricacies of global logistics. He’s constantly quoting, coordinating with suppliers, and mapping out optimal routes—air or sea—to ensure every shipment arrives safely and on time. His ability to anticipate challenges and adapt to shifting requirements keeps operations running smoothly, even under pressure.

With specialist knowledge in dangerous goods, Matt brings a deep understanding of hazardous transport protocols. He works with detailed safety data sheets, selects the right service, and keeps shipments safe, compliant, and on track.

Over the past 16 years, Matt has supported every corner of the business—from packing and invoicing to driving and accounts—bringing a calm, capable presence and a commitment to getting things right. That hands-on experience has shaped his pragmatic approach and earned him a reputation for reliability and resourcefulness.

Outside of work, Matt is a keen fisherman and a proud football dad, cheering on his 14-year-old son from the sidelines. He’s also the owner of Barley, Think Worldwide’s resident office dog and unofficial Head of Culture & Wellbeing. A Christmas miracle turned full-time team member, Barley offers comic relief and reminds the team that even in high-stakes logistics, a little warmth goes a long way.

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