Tag Archives: Customer Service

Moving forward together: phenomenal feedback from our transport and logistics clients!

Category: News

Recently, we had the pleasure of connecting with a number of our valued customers to gather their thoughts on Think Worldwide. We are immensely grateful for their willingness to participate and for their kind feedback.

I highly recommend Think Worldwide and the service they provide. Lloyd and the team are always on point with understanding our requirements and deliver a stress-free service for all our shipping needs.
Marine company

We have worked with and used Think Worldwide for over 10 years now and I would never use another freight forwarder company for the services we depend on Think Worldwide for. The personal touch we receive every time is very hard to beat or put a price on and to me this is the key. Our industry presents regular challenges and difficult, last-minute requirements, but time after time it is never a problem for Think Worldwide to assist if we need them. For business-critical exports or imports, on many occasions I’ve received evening and weekend communications from the team on how our shipments are progressing, which is not expected but given willingly and is testament to the level of care that Think Worldwide have for our company. I cannot recommend Think Worldwide enough.
Tactical communication company

We have used Think Worldwide for the last 15 years. We ship worldwide and from receiving a quote to booking it on their system, collection, and being update on tracking, it is easy and we have never had any problems. Lloyd has a very loyal friendly team, who are always at the end of the phone, for any questions you might have. In the past we have checked pricing with other companies, but have always found Think to be the best not only in pricing, but also in service. We would always recommend Think Worldwide.
Marine clothing company

We have worked with Think Worldwide for over 6 years and highly recommend them. Think provide a personal service and from the moment they take our booking we can relax knowing that the team will track our package, keeping us notified of its progress, identifying problems when they arise and resolving them quickly to ensure our deadlines are met. Thanks guys.
Yacht racing team

Having used Think Worldwide for all our UK and International shipping requirements for many years, they have consistently provided us with the very highest levels of service in the industry, ensuring our customers receive their goods in a safe and timely manner. The friendly, personal and professional service Lloyd and his team provide to our business is second to none and we look forward to working with them for many years to come.
Car parts distributor

A heartfelt thanks to the team and specifically, James for his exceptional service. His dedication in preparing and organising our kitchen orders has been nothing short of outstanding. Always punctual, always with a smile and always willing to go the extra mile. James’s ability to seamlessly handle our requests with such positivity has not only made our work easier but more enjoyable. His work ethic and attitude make him an invaluable asset to Think Worldwide. We deeply appreciate his hard work and the significant impact he has on our projects.
Kitchen Company


Whether you’re facing complex shipping challenges or seeking reliable, efficient transportation solutions, our dedicated team is here to ensure your needs are met with precision and care. Let us handle the intricacies of logistics and transport, so you can focus on what you do best. Join the many satisfied clients who trust us to move their goods safely and promptly.

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Discover how we can streamline your operations and contribute to your success. Remember, when it comes to logistics and transport, we’re not just a service provider – we’re your partner in progress.

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